Preventive Maintenance & Service Contracts
Unplanned equipment downtime damages clinical workflows and facility revenue. Medwise Technical Consulting provides structured Planned Preventive Maintenance (PPM) programs and custom Service Level Agreements (SLAs) to catch wear before catastrophic component failure occurs.
Preventive Maintenance (PPM) vs. Reactive Repair
Preventive maintenance is proactive scheduled servicing designed to inspect, clean, align, lubricate, replace consumable seals/filters, and recalibrate sensors. Unlike emergency breakdown repairs, PPM minimizes costly downtime and extends overall equipment lifespan.
Powered by MedwiseESMS (Equipment Service Management System)
Our field servicing is supported by MedwiseESMS. This system tracks equipment inventory, records maintenance logs, schedules upcoming PPM visits, stores service reports with photographic evidence, and provides facility managers with audit-ready technical records.
Regulatory Compliance & Service Documentation
Healthcare facilities face regulatory oversight from bodies like PPB (Pharmacy and Poisons Board) and KMLTTB (Kenya Medical Laboratory Technicians and Technologists Board). Our structured servicing records demonstrate compliance during institutional quality audits.
Annual Service Level Agreements (SLAs)
Our annual SLA options provide routine scheduled visits, discounted spare parts pricing, priority emergency breakdown response, and ongoing phone/remote engineering support.
Protect Your Capital Investment Against Unplanned Downtime
Schedule a preventive maintenance audit or request a customized SLA proposal for your facility.
Related Technical Services
Medical Equipment Repair & Technical Support
We diagnose equipment faults, coordinate repairs and source replacement parts where required, while helping clients determine whether repair, replacement or another solution makes the most practical sense.
Calibration & Quality Control Support
We provide calibration and quality control support for applicable medical, laboratory, theatre and diagnostic equipment, helping facilities maintain measurement accuracy, reliability and appropriate documentation.
Installation & User Training
From site assessment and preparation to equipment installation, commissioning and user training, Medwise Technical Consulting helps healthcare facilities ensure their equipment is correctly installed, safe, functional and ready for use.